Last Updated: July 2026
Introduction
This Privacy Policy explains how turquoise-spring collects, uses, stores, and protects your personal information when you use our website or engage our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
Information You Provide Directly
When you contact us or use our services, we may collect the following information:
- Full name and contact details including email address
- Property requirements and preferences
- Financial information relevant to property rental capacity
- Employment details and references
- Any other information you choose to provide in correspondence
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- IP address and general location information
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- Device information
How We Use Your Information
We use your personal information for the following purposes:
- To provide property rental services and respond to your enquiries
- To identify suitable properties based on your requirements
- To communicate with you regarding property opportunities and services
- To process transactions and manage our business relationship
- To improve our website and services
- To comply with legal obligations and protect our legal rights
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual necessity to provide services you have requested
- Legitimate business interests in operating our services effectively
- Your explicit consent where required
- Compliance with legal obligations
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With property owners and landlords when facilitating rental arrangements
- With professional service providers including legal advisors when necessary for transactions
- With service providers who assist in operating our business, under confidentiality obligations
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Specifically:
- Active client information is retained during our business relationship and for a reasonable period thereafter
- Financial records are retained in accordance with tax and accounting requirements
- Marketing communications consent records are retained until you withdraw consent
- Website analytics data is typically retained for two years
Your Rights
Under data protection law, you have the following rights:
- Right to access your personal information
- Right to rectification of inaccurate information
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent where applicable
To exercise any of these rights, please contact us using the details provided on our contact page.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please review our Cookies Policy.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].
This Privacy Policy is provided for informational purposes. It should not be considered legal advice. If you have specific legal questions about data protection, we recommend consulting with a qualified legal professional.